Gaming should always be fun. At nonstar, we are committed to giving every Filipino player the tools, information, and support they need to keep their play healthy, balanced, and enjoyable. Read on to learn how we protect you and what you can do to stay in control.
Gaming is entertainment — and like all entertainment, it works best when it stays within healthy boundaries. Here is what nonstar does to keep things that way.
You can set daily, weekly, or monthly deposit limits directly from your nonstar account settings at any time. These limits help you stay within a budget that is comfortable for you and your household. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. Lowering your limit, on the other hand, takes effect right away so you always have fast access to tighter controls. We encourage every player to review their limits regularly and adjust them as their circumstances change. Responsible budgeting is the single most effective habit for keeping gaming enjoyable long-term. Our support team is always ready to help you navigate these settings if you need guidance.
Spending too much time on any single activity can affect your work, relationships, and overall well-being. nonstar provides session time reminders so you always know how long you have been playing during a single visit. You can also set a session time limit that will prompt you to take a break once your chosen duration is reached. Taking regular breaks — even short ones — helps you stay refreshed and make clearer decisions. We recommend scheduling gaming sessions in advance rather than playing on impulse, which makes it easier to stay within your planned time. If you find yourself losing track of time frequently, our self-exclusion tools are available to give you a longer break. Healthy time management is a sign of a confident, in-control player.
If you feel that gaming is becoming more than just entertainment, self-exclusion is a powerful tool that lets you pause your account for a set period — from a few days up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We take self-exclusion requests seriously and process them promptly so the restriction is in place as quickly as possible. You can request self-exclusion by contacting our support team directly, and we will guide you through the process with care and without judgement. We also recommend reaching out to a professional counselling service if you feel you need additional support beyond account restrictions. Your well-being always comes first, and we will never pressure you to return before you are ready. Self-exclusion is a sign of strength, not weakness.
Recognising the early warning signs is the first step toward getting back in control. Check the list below honestly — it is for your benefit, not anyone else's.
If any of the above signs feel familiar, please do not hesitate to reach out to our support team or visit our FAQ page for guidance on the tools available to you. You can also contact a professional helpline in the Philippines for confidential support. Recognising a problem early makes it much easier to address, and you do not have to face it alone. nonstar is here to support you every step of the way.
nonstar is strictly an adults-only platform. All players must be at least 21 years of age to register and play, in accordance with Philippine gaming regulations. During the registration process, we verify the age of all new accounts and may request supporting identification documents at any time to confirm eligibility. If we have reason to believe that a minor has accessed the platform, the account will be suspended immediately pending investigation, and any funds will be handled in accordance with applicable law. We strongly encourage parents and guardians to use parental control software on shared devices to prevent underage access to online gaming platforms. If you suspect that a minor has registered on nonstar, please contact our support team immediately so we can act swiftly. Protecting young people is a responsibility we take with the utmost seriousness, and we will never compromise on this commitment.
Our support team is available around the clock to assist Filipino players with limit settings, self-exclusion requests, and any responsible gaming concerns. You can also browse our FAQ for quick answers, or create a free account and explore our player protection tools firsthand.