At nonstar, your privacy matters. This page explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have as a player based in the Philippines. Please read this carefully before creating your account.
When you register for a nonstar account, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment information such as your preferred mobile wallet or bank account details, which are used solely to process deposits and withdrawals securely. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect fraud, prevent unauthorised access, and improve the overall performance of the platform. We may also collect identity verification documents such as a government-issued ID when required by Philippine regulations or our internal compliance procedures. All information collected is stored on secure servers and is subject to strict access controls. We only collect data that is necessary for the purposes described in this Privacy Policy.
Your personal data is used primarily to create and manage your nonstar account, process financial transactions, and verify your identity in line with Philippine anti-money-laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. With your consent, we may also send you promotional communications about bonuses, new games, and special offers available on the platform. Behavioural and session data is analysed to personalise your experience, recommend relevant games, and identify any unusual activity that may indicate fraud or account compromise. We do not sell, rent, or trade your personal information to third-party marketers under any circumstances. Data may be shared with licensed payment processors, identity verification providers, and regulatory authorities strictly as required by law. Any third party that receives your data is contractually bound to handle it in accordance with applicable Philippine data protection standards.
nonstar uses industry-standard encryption protocols to protect all data transmitted between your device and our servers, ensuring that your personal and financial information cannot be intercepted during transit. Our servers are hosted in secure data centres with physical and digital access controls that restrict entry to authorised personnel only. We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems before they can be exploited. All staff members who have access to personal data are trained in data protection best practices and are bound by strict confidentiality obligations. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authority within the timeframe required by law. You are also responsible for keeping your account credentials secure — never share your password with anyone, and contact our support team immediately if you suspect unauthorised access to your account. We strongly recommend enabling any additional security features available in your account settings, such as two-factor authentication.
Under applicable Philippine data protection law, including the Data Privacy Act of 2012, you have the right to access the personal information we hold about you at any time by submitting a written request to our support team. You may also request that we correct any inaccurate or incomplete data in your account profile, and we will process such requests promptly. If you wish to withdraw your consent for us to use your data for marketing purposes, you can do so at any time through your account settings or by contacting support directly. You have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and anti-fraud purposes. If you believe that your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines. We take all such complaints seriously and will cooperate fully with any investigation. For any data-related enquiries, please reach out to our support team and we will respond within the timeframe required by law.
We retain your personal data for as long as your nonstar account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Financial transaction records are typically retained for a minimum of five years in accordance with anti-money-laundering regulations applicable in the Philippines. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Technical logs and session data are retained for shorter periods and are used primarily for security monitoring and fraud detection purposes. Marketing preferences and consent records are retained for as long as necessary to demonstrate compliance with applicable data protection requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you have questions about specific retention periods, please contact our support team for clarification.
nonstar may update this Privacy Policy from time to time to reflect changes in Philippine law, regulatory requirements, or the way we operate our platform. When we make material changes, we will notify registered players via the email address associated with their account or through a prominent notice on the platform before the changes take effect. Continued use of the nonstar platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage all players to review this page periodically so that they remain informed about how their personal data is being handled. The date of the most recent update will always be displayed at the top of this page. If you do not agree with any changes to this Privacy Policy, you should stop using the platform and may request account closure by contacting our support team. For any questions about this policy, please visit the FAQ page or reach out to our support team directly.
You can request a copy of all personal data we hold about you at any time. We will respond to your request within the timeframe required under the Philippine Data Privacy Act of 2012.
If any of your personal information on file is inaccurate or outdated, you have the right to request a correction and we will update your records promptly upon verification.
You may request deletion of your personal data when it is no longer needed for the purposes it was collected, subject to our legal obligations to retain certain records under Philippine law.
You can withdraw your consent for marketing communications or object to certain types of data processing at any time through your account settings or by contacting our support team.
If you have any concerns about how nonstar handles your personal data, or if you would like to exercise any of your rights under the Philippine Data Privacy Act, our support team is ready to assist you. You can also check our FAQ for quick answers to common questions.